Frequently Asked Questions

  1. How do I let you know which unit I want?
    • When contacting us about scheduling your rental, please reference the Unit # or Name that is posted above the one you would like to rent. You can find that number/name above the photos on the units in the Products tab at the top. 
  2. When do I need to pay for my rental?
    • We will send you an invoice for your rental 48 hours before your scheduled delivery. You may choose to pay via ACH or Credit Card at this time, or pay by cash or Venmo at time of delivery.  
  3. Do you require a deposit?
    • No, we do not require a deposit at this time. 
  4. How far do you deliver?
    • We deliver to locations within an hour of Valley View. 
  5. What if I have to cancel my rental?
    • We completely understand that between life and the weather, things are bound to come up and cancellations will happen! You will not be charged if you cancel at least 24 hours before your rental date. If there is a chance of rain the day of your rental, we will confirm with you that morning if you would like to reschedule, and you will not be charged if so. If you decide to still attempt your scheduled rental and have to end your time early due to weather or personal choice, you will not be refunded. If you need to cancel your rental due to illness related to COVID-19, you will not be charged. 
  6. Can I just rent tables and chairs only?
    • Yes, you can; however, there is a $100 value minimum if your delivery location is further than 15 miles from Valley View. If rented with an inflatable, there is no minimum.
  7. I was scheduled with a discounted rate from one of your specials but had to cancel. Will I get to keep that rate if I reschedule?
    • We will honor the rate that you were originally scheduled at prior to having to cancel. 
  8. Wait, you guys run specials? I don't see that anywhere on your website. Where do I find those at?
    • To be sure you don't miss any specials we offer, you have to follow our Facebook page!